# InBox ServicesDashboard

Versão 6.0.6

Creation date 2019-01-10

# Resources

The module creates a graph that shows the total number of tickets created in services and their subservices, showing the result in just one column with the name of the ‘parent’ service.

# Prerequisites

# Framework

The following OTRS framework versions are supported:

• [6.0.x]

# Modules

The following modules are required:

• InBox Core 6.22.7 or superior

# Operational system

The following operating systems are required:

• [nome]

# Third Party Software

The following third party software is required:

• [nome]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ServicesDashboard 6.0.6.opm

# Configuration

# ServicesDashboard::Core::EnableCustomerSearch

Activates customer search.

# Use

In the menu at the top of the screen will have an option called “Indicators”, after selecting the menu, some sub-menus will be shown, in case the presented module is found in the sub-menu “Services Dashboard”.

The graph related to the filters entered will be displayed.

Sub services will be grouped to the parent service.